1. Introduction
At Amalia Architects, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our services.
2. Information We Collect
In the course of providing architectural services, we may collect the following personal information:
- Personal Information: Name, contact details (email, phone number), and other information necessary to communicate with you and fulfill your project needs.
- Project Information: Details related to your architectural project, such as design preferences, site location, project scope, and budget.
- Payment Information: Payment details, including invoicing and payment processing information, as part of our service fees.
3. How We Use Your Information
We use your personal information for the following purposes:
- To communicate with you regarding your project, including design updates, timelines, and consultations.
- To process payments for our services.
- To deliver our services efficiently and effectively, such as coordinating with contractors or other third parties involved in your project.
- To provide customer support and address any issues or inquiries regarding your project.
4. Sharing Your Information
We respect your privacy and do not sell or share your personal information with third parties except under the following circumstances:
- Service Providers: We may share your information with trusted third-party partners who assist in providing services directly related to your project (e.g., contractors, engineers) and in processing payments.
- Legal Requirements: We may disclose your information if required by law or to protect our legal rights, including in response to a court order or government request.
5. Data Security
We take reasonable measures to protect the personal data we collect. These measures include secure storage and access protocols to prevent unauthorized access, alteration, or loss of your information. However, no method of transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access and request a copy of the personal information we hold about you.
- Correct any inaccuracies in the personal information we have.
- Request the deletion of your personal data, where applicable, as permitted by law.
To exercise any of these rights, please contact us using the details provided below.
7. Retention of Your Information
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law, whichever is longer.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated directly to you, and the revised policy will apply to all personal data we hold about you going forward.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: sales@amalia.co.ke
- Phone: +254 712 789 000 / +254 751 789 000
- Address: Chady Road-Behind Gateway Mall | Syokimau